Osaka Store, a flagship store in the Kansai, has complete line of Motherhouse items including bags and accessories.
Special services by the Osaka Store
Nearest station: Five-minute walk from JR Osaka Station (Sakurabashiguchi exit)
One-minute walk from Nishi-Umeda Station
One-minute walk from Hanshin Umeda Station
|Business hours||11:00 - 20:00|
Open throughout years
*Except for the New Year holidays
*Please feel free to ask us to check the stock.
|Address||2-2-22 Umeda, Kita-ku, Osaka 530-0001
HERBIS PLAZA ENT 3F
To increase customers’ attachment to items
We provide various special services at Osaka Store.
Special after-sales services by Osaka StoreAFTER CARE
Motherhouse provides after-sales services so that customers can use our leather items for as long as possible. This includes a bag purchased by a customer or accessories given as a gift. In addition to the ordinary services, we offer special services at the Osaka Store.
Retouching and repairing scratches of white and white beige leather (free)
In addition to other leather colors, we will retouch color-faded corners and scratches of white and white beige leather items.
*This treatment may not work depending upon a size of a stain/dirt or its area. Please call or visit us for details.
Substitute bag during repair (free)
You may experience inconvenience while your bag is being repaired. We will offer you a substitute bag during the period.
The same type of bag may not be available, but you can choose a bag of the similar type and size.
Replacement of some parts on the spot (charged)
We will replace some parts of bags (handles, shoulder straps, metal parts) in our stock that need no sewing process on the spot instead of leaving your bag for repair.
e.g. On the right – O-ring: ￥210 per piece / Leather strap: ￥4,320
*Some parts may not be replaced and the prices are different depending upon the types of metal parts and the condition of the bag. Please ask a shop staff for details.
Converting pierced earrings to clip-ons (free)
If you want clip-on earrings, we will convert pierced earrings to clip-on earrings on the spot.
*This process usually takes 1 week.
*We cannot convert some types of earrings. Please ask a shop staff for details.
*We may have to ask you to wait if the shop is very crowded or there are some other situations.
Resizing rings (charged)
At Osaka Store, we will resize rings that we offer only size No.9 as a paid service.
|To a smaller size||￥3,240 (tax included)||about 10 days|
|To a larger size||Based on the quote||About 10 days for the quote + 2 weeks for resizing|
*Some items cannot be resized due to their types. Please ask a shop staff for details.